FAQs
MentorsMark is an interactive online solution for every child to form a deeper understanding of learning. We have expert tutors for every curriculum who will be at your service regardless of time. We also try to fill the gaps of online learning by giving students a real-time interaction between the teacher and the student through an engaging whiteboard, video chat, and complete access to shared tools. It can help school and college-going students every day. On our online platform, the class schedules are flexible. Thus the sessions become stress-free.
Before taking the first online session, you need to know the whiteboard/voice software. Once your profiles are approved, you will receive training to use the whiteboard/voice software. The software is easy to understand and user-friendly, and it does not need technical knowledge. If any further assistance or training is required, then please contact our online support team. We will be glad to assist you with any help you need.
No. All tutor profiles are on the MentorsMark website.
Social Media Connect ensures MentorsMark streamlines the online signup process. It will also help us in verifying your identity and college/university associations. You must keep in mind that MentorsMark will never post anything to your social media accounts without your permission.
Currently, anyone account mentioned above is required to become a tutor at MentorsMark.
There is no need to request any payment. Payments would be credited to your account automatically. We will mail you the details for the Terms of Service. You need to give your PayPal account email in your MentorsMark profile or your Bank Account Details. If you have any questions related to payment, please contact our online support team anytime.
You need to update your PayPal information on your MentorsMark profile page.
Here are few tips for attracting more students and booking more sessions:
- You should have an in-depth knowledge of the subject you are willing to teach. The expert professional, organized, and, above all, personable, friendly, and approachable with student psychology. Patience and tolerance are necessary to become a good teacher but a dedicated mentor as well.
- The tutor prepares the specific topic a student needs to understand for the scheduled session in advance. You should also be ready to answer all the questions and queries related to that topic.
- You can help students to create study plans so that they can track their progress. During your sessions, you should provide access to high-quality notes, review assignments, take practice quizzes, discuss questions.
- For online tutoring sessions, it is necessary to have a fast and stable internet connection. Additionally, you must have thoroughly practiced with and learn about the tutoring software.
- Be punctual for all your scheduled sessions. Login at MentorsMark, 10 minutes prior to the start of your session.
- You must keep in mind that students can cancel sessions. If for any reason a session is not delivered as per the quality standards (which we do not expect from our tutors), you can honestly let the student know about it, after clicking on the void option, that he/she can change the tutor and will not be charged for the online session.
- Students are provided with the facility to review a tutor after every session, and a bad review score or negative comments will be archived in your MentorsMark tutoring record. If you feel that you have done a great session and still student has left a negative remark, you can write to our online Support Team, and we will go through the matter personally.
- You should make your profile impressive, include a profile image, and choose as many subjects/topics as possible. Tailoring your instructional approach to a student’s preferred learning style is what you need to do.
- Ask your students to review your course or your professional performance. You could ask your students to rate you after the session. It could help in improving your profile quickly.
- To attract more students, you must keep your availability flexible. If you are not able to match your timings with your potential students, they won’t book a session with you. Also, keep time zone in mind as you choose your time slots. MentorsMark is a 24/7 online tutoring platform, and its students are across the globe.
- Another option to attract students is to respond quickly and be helpful & polite when an inquiring student sends you a direct message.
- In case you find a student who is only interested in answers, you should tell him politely that this is not an answer-giving site, and if he doesn’t want to learn the concepts, you can stop teaching him.
- Tutors should not think about the threats of negative remarks by the students. Our team will review your lessons, and if we found everything alright, the negative remarks would be deleted from your profile.
We provide a one-on-one live session with you as a subject expert. We know each child is unique and learns at a varied pace. Make your students comfortable and assist them master topics they are struggling with efficiently. Clear all the queries asked by the students. Create a friendly environment so that students can learn for their future aspirations as well.
Our team expects serious professionalism from our tutors, and they should be masters in subjects they have selected to teach. Even if any such situation arises, you should tap on the void button and give this message to the student so that he/she can change the tutor immediately. You won’t be paid any money for such a session.
You can make yourself available at any time. However, generally, when school is on, students take tutoring classes during the evenings and weekends. So you can plan a tutoring session according to student availability on weekdays and weekends.
MentorsMark is a highly flexible and easily accessible platform that allows a tutor to teach whenever and wherever he can. It all depends on how much a tutor is there to help students through online sessions. We suggest a teacher give a minimum of 4 hours per day on average. However, a commitment of 2 hours per day is necessary.
At MentorsMark, only students are allowed to schedule lessons as per their availability in your calendar or your current availability status.
When a learner books a class, you need to check the first student’s class/level, specific subject and topic, and an additional text description given by the student, if any, regarding his/her queries. You should prepare for the specified concept and the concepts related to it. Before beginning the session, you need to match the level of the student and teach them the topic accordingly. Take all your sessions in a peaceful environment so that nobody could disturb you or create any distraction during the ongoing session. You should also keep in mind to plan your session so that you have plenty of time, and you are not in a hurry to finish any topic without a complete understanding of your student.
Tutor earning is dependent on the hard work and time invested by the tutors on MentorsMark. The more time you teach, the more earnings you will receive. It will also depend on your review feedback from students
At MentorsMark, you can teach at your own convenient time. The time is mutually decided by you and your students. You can take classes whenever you want, and your earnings are dependent on the time invested by you.
Sure. If you face any technical issues while online sessions, you can contact our online support system.
Yes. You get many opportunities to grow financially on MentorsMark. Once your total hours of teaching increase, you will witness a rise in your payouts also, as your pay per hour directly depends on it
We strongly recommend the same. A tutor must have a digital pen and tablet during online sessions.
Scheduled sessions:
Login to your tutor account on the MentorsMark website a few minutes prior to your scheduled lesson. Your upcoming session would be displayed in your dashboard, then select the link on that lesson to commence your online session.
Immediate sessions:
If you wish to take an immediate lesson you have received, select the start session option, and you will enter your classroom.
No. You do not need to sign any long-term contract or bond with our team.
MentorsMark is an interactive online tutoring platform with academic experts. Our prime focus is to assist students in improving their overall grades by offering efficient tutoring at reasonable prices. We do not focus on geography and time as a matter of concern at all. We believe learning can happen anytime and anywhere. Our platform facilitates active learning for students who need help in any academic areas for students of all ages, from elementary school through college.
Our strength is the personalized assistance approach that sets us apart. It can boost student confidence level and motivation to excel. Our team provides one-on-one live sessions with a subject expert as we know each child is unique and learns at a varied pace. Our online experts are available 24/7, and this way, learners can schedule their study sessions based on their availability and preferences. They can spend more time focusing on the key concepts they really need to progress, rather than just re-learning ones they may have already excelled in.
At MentorsMark, we hire expert teachers for whom teaching is not just a profession. It is a commitment towards our students and a matter of pride and responsibility. For us, the safety of our students is of utmost importance. We provide personal and one-to-one tutoring. We collect some personal information from each student to create their official account. We make sure the information provided to us is safe in our systems. We also collect personal information from our tutors during signup to verify their identity. Tutors are personally interviewed before they join our platform.
All MentorsMark tutors are experienced teachers and professors who hold a bachelor’s degree and certified experts in their respective fields. They go through an intensive onboarding process prior to assisting our students. Our highly qualified tutor responsibilities begin from connecting with students, helping them in class homework, explain concepts with simple examples, encouraging students to ask questions, easing the complexity, guide them for the next test, and better understand the course material.
Our MentorsMark platform is professional and polished. It features well-educated and well-qualified speakers that are 100% proficient in English. Our tutors focus on making learning an enjoyable experience. Our expert tutors guide students to learn from basics to advance levels that will pave the way into the professional world. The team has expert mentors for every curriculum who will be at your service without time as a barrier.
Strict selection procedure– We look for dedicated subject experts who study at leading universities and achieve top scores.
Personal interviews– We interview each tutor individually. Our commitment to quality and academic success make us stand in a highly competitive environment.
MentorsMark guarantee– We strive to look after the best tutors. We allow students to take a demo session to assess the mastery of their chosen tutor.
Online teaching is an effective way to learn different concepts while sitting at your home. Our teachers spend time with a student to teach him/her using unlimited study material and whiteboard methods. The individual sessions will be customized based on your needs. You can attend tutorials whenever and from wherever you like, watch repeated tutorials if you want, as our tutors are available round the clock just for you. We put our added efforts to make sure that all their students are on the right track in the learning process. We also built a better comprehension of the social and cultural influence through our learning.
The students will require a computer with a stable internet connection, speakers/audio, and, at least, a microphone to take live sessions. We also recommend a webcam and headphones, as MentorsMark sessions are conducted on live video chat.
Our online platform provides helps in everything no matter what the subject, area, or field of study a student deals with. Our experts will always give you a custom solution for all your academic problems. We put all our efforts to deliver complete solutions prior to the deadline. Our team always ensures that students complete all the tasks on promised dates. Our expert team works tirelessly to solve all the queries. You can contact our team anytime.
MentorsMark can work upon adding new subjects if there is enough demand. Please write to us about your needs.
MentorsMark always hires new dedicated tutors and can find specific tutors for any subjects you want. You can choose your favorite teacher for your learning journey.
One you have submitted your request for a tutor. You will receive the tutor list available. By selecting your preferred online tutor, you can let us know so we can proceed with your online class.
MentorsMark membership includes access to all the courses at a reasonable price. A student needs to pay only for online tutoring. Our tutor experts will give you a valuable educational service. You are making payment for your tutor’s expertise, knowledge, and precious time. We only charge you based on minutes/hours. Thus, you only have to pay for the time you have learned.
MentorsMark focus on assisting students to understand the lessons of what they are working on so that students can learn how to solve the problem on their own. Getting only solutions to your problem would be of not much help to you unless you are understanding the reasoning behind it.
Yes. First, you need to check the availability so that you can take another online session with us. However, if your favorite tutor is not available at that time, you can either wait or let MentorsMark find another dedicated tutor to help you
Yes. We believe that continuous revision is the ideal way for a student to clear his/her concepts. MentorsMark record and save all your tutoring sessions. Select View your previous sessions on our page to restart them in real-time.
We believe this situation is going to be a rare because we ensure proper professionalism from our tutors. However, if your tutor is not able to help you with your specific question, he or she will make sure to transfer you to another tutor right away. If you are not satisfied with a particular session, you can request a credit for the minutes used. Our team will review the session, and if it does not meet our quality standards or accuracy, we can refund those minutes back to your account.
You can make an appointment with a tutor by signing with us. We also have the facility to request an on-demand session with any available tutor.
Students are expected to respect their tutors during the sessions. You will get all their doubts and problems clarified, but you need to be patient and be dedicated. The use of abusive language is strictly prohibited on MentorsMark. We record all your sessions, so if we found any student misbehaving with their tutors will be blocked, and they will no longer be able to use the services of MentorsMark in the future.
We take the professionalism of our tutors very seriously, but we realize that sometimes, unexpected situations can come. In such situations, we recommend you to get in touch with your tutor by direct message to check what has happened. If you are still facing any problems with your tutor, please contact us. No amount will be charged if your tutor does not make a scheduled tutoring session.
Yes, you can cancel upcoming tutorials, and your payment would be refunded up to 24 hours before they are due to start. You can get in touch with both the tutor and MentorsMark if you would like to make a cancellation. If you cancel a tutorial within 24 hours of when it is due to begin, you will not be entitled to a refund. If the student does not show up to the Tutorial and does not send us any written notification of cancellation at least 24hrs in advance, you will not get any refund.
We understand that unexpected events can arise sometimes. In such cases, our team will inform you immediately. You will be given the chance to reschedule with the same tutor or a different tutor or receive a refund.
It is advised to use a headphone to avoid problems with keyboard noise and echo. It might be very distracting during the online lesson.
You can send us an email or leave a message on our MentorsMark website to our support team via chat.
Feedback is a crucial part of one’s improvement. That is why we allow our students to rate our tutors or leave a review. Your positive feedback will motivate them, and they will feel appreciated. Your negative feedback will help them to improve in that area. You can give feedback any time after you have had a session, and the tutor will be grateful for the feedback, which will appear on their profile. Your details would not be disclosed, so do not worry.
MentorsMark allows you to pay for your subscription plan through all major credit cards. You can view subscription plan information and billing details in your MentorsMark account & billing information menu.
All card payments are made via a secure third-party payment provider. Our MentorsMark website never stores your credit card information. We use PayPal and Bank Transfers.
Absolutely! That is what online tuition is all about. Our tutors can guide you from any corner of the world, regardless of your location or time zone. If you have access to a computer with a good internet connection, you can participate in a tutorial with MentorsMark, no matter where you are.